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LRN Case Study: Dell

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® United States: 745 5TH AVENUE 8TH FLOOR NEW YORK, NY 10151 DIRECT: 646.862.2040 United Kingdom: 29 LINCOLN'S INN FIELDS, HOLBORN, LONDON, WC2A 3EG DIRECT: +44 207 611 9900 India: NIRLON KNOWLEDGE PARK BLOCK B6, 3RD Fl, GOREGAON EAST MUMBAI 400063, INDIA DIRECT: +91 22 6151 Toll Free: 1-800-598-2809 www.LRN.com LRN collaborates with its Partners from a holistic perspective, believing that they should not just protect themselves with legal compliance education, but propel themselves with programs that shield against misconduct and drive long-term, sustainable performance. LRN's work with Dell Technologies shows how it put that belief into action. BUSINESS CHALLENGE: With a diverse demographic of employee learners, expanded with the recently completed merger with EMC, the largest technology merger in history, according to The Wall Street Journal, the global services and solutions provider needed a learning solution that would build ethics and compliance into its global corporate culture. SOLUTION DEPLOYED: Dell Technologies turned to LRN for its e-learning expertise and custom gaming solutions to elevate the organization's values- based decision-making and entire ethics and compliance (E&C) educational experience. MORE PARTNER INFORMATION: Dell Technologies is a family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. Operating in more than 180 countries, Dell Technologies is a collective force of technology solutions and services— from infrastructure and software to devices. Its brands include Dell, Dell EMC, Pivotal, RSA, SecureWorks, Virtustream and VMware. Despite its size and diversity, the organization, explains Page Motes, director of Dell's Strategic Programs Office - Global Ethics & Compliance, "has as a very common red thread: integrity is a unique marker and differentiator for our company. It's highly valued, yet we needed to improve how that's articulated and baked in to how we do our jobs." To do so, Dell Technologies reached out to LRN, and initiated a collaboration that would lead to the implementation of an E&C learning strategy that deploys gamification. LRN explained the benefits of gaming when it comes to learning, and how LRN's customized games create immersive worlds filled with nuanced, sophisticated challenges that increase learner comprehension and retention. "With regular online training, you're learning something but not experiencing it," says Motes. "Gamification helps it feel more like on-the-job training and practice. Our team members really appreciate the fact that it is simulative. You are learning about how to do a job better while making values- based decisions and integrating controls and processes into the daily work." "The fact that LRN is constantly looking for ways to be visionary in advancing the E&C agenda from an awareness and learning standpoint is really exciting to us, because you never want a partner that just stands still." Page Motes, Director, Strategic Programs Office - Global Ethics & Compliance COMPANY PROFILE TYPE OF COMPANY: Public SECTOR: Information Technology and Services SIZE: 140,000 employees HEADQUARTERS: Round Rock, Texas TOTAL REVENUE: $74 Billion

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