Prioritizing Purpose Over Profit: A Conversation With Michael Williamson of Pacific Dental Services

“All businesses have a heart and a soul, and the ethics and compliance function has an essential role in finding them.”

Michael Williamson

Host Dr. Marsha Ershaghi Hames interviews Michael Williamson, chief compliance and chief privacy officer for Pacific Dental Services on this episode of the Principled podcast. Williamson brings experience in the regulatory sector to his role in the private equity healthcare space, and says it can be difficult to square up to regulatory imperatives when a private healthcare organization has a primary focus on profit over purpose. When an organization gets the balance of purpose and profit right, and the business is built on ideals and principles, it becomes easier to get support for ethics and compliance as a business driver, a strategic differentiator, and as a means of engaging employees. 

 

ABOUT MICHAEL WILLIAMSON  

Headshot of guest, Michael Williamson

Michael Williamson is the Chief Compliance Officer/Chief Privacy Officer for Pacific Dental Services LLP. and has been focused on healthcare compliance for over 20 years. He also  founded a law practice that specialized in all aspects of healthcare compliance, served as Assistant General Counsel in the Commonwealth of Massachusetts Executive Office of Health & Human Services, and has held Chief Compliance Officer, V.P. of Risk Management and Chief Privacy Officer positions where he has successfully designed and implemented ethics and compliance programs rooted in the principles of values-based, self-governance. 

 

WHAT YOU'LL LEARN THIS EPISODE...

  • [0:54] Williamson recounts his journey into compliance, and how he found himself shifting into this type of path?

  • [3:36] How did he transfer his skills from previous roles into his role today with Pacific Dental Services?

  • [5:56] Does he see ethics and compliance as a potential facilitator to make purpose more actionable and measurable, while meeting regulatory guidelines?

  • [6:53] How willing does he think the workforce is to share and speak about being a part of culture?

  • [8:36] Williamson shares a little bit about the values system at Pacific Dental Service?

  • [12:24] What is his advice to ethics and compliance practitioners that are struggling to build the business case for internal stakeholders that they need to collaborate with?

  • [14:52] What trends does he forecast in the field over the next five or 10 years?

     

Don’t miss our next episode! Be sure to subscribe to Principled on Spotify, Apple Podcasts, Google Play or wherever you listen to podcasts.

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